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Has your loan transferred? Find process details, instructions, payment options, and more info here.
RoundPoint Mortgage Servicing LLC is your partner in successful and sustainable homeownership.
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Follow the link below to learn about who we are, the transfer process, and the benefits of being a RoundPoint Mortgage Servicing LLC customer.
New Customers
Looking for information on our COVID-19 protocols and updated procedures? Or do you need to request a temporary COVID-19 Forbearance Plan?
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Welcome! Here's what you can expect from us both during and after your transition:
Tap into the power of your home's equity and reduce financial stress with a Reverse Mortgage.
LEARN MORE“I really appreciated working with Decandice. She was incredibly helpful, very transparent with the process, set good expectations, and it was really nice to talk to her.”
"I am now with RoundPoint Mortgage. Very good assistance every time I call, no time delays, instantaneous answers, and very, VERY friendly people. RoundPoint did a fantastic job handling our mortgage. Thank you!"
“Great service! It doesn't get any better than this. I really appreciate you for helping me. Thank you so much, RoundPoint Mortgage!”
“This was an easy and positive experience. Cathy really did most of the hard work. I am now out from under the high interest of those credit cards I had to use to pay off medical stuff and, of course, a couple of years with covid isolation."
“Lacey did a great job introducing me to everything. Ten out of ten. I couldn't rate it any higher. I'm happy I got transferred to her. She explained everything in detail and gave tips on how to navigate the website as a first-time user.”
"I wanted to let you guys know that you’re doing everything right. Your website is easy-to-use and informative. Your communication is great. I hope you never sell my loan to someone else. Also, I never thought I would send an email to a lending company telling them how much I like them!"
