You're In Control
Our app puts you in the driver's seat, helping you to get back some of your valuable free time by offering accessible, self-serve options, answers to our most frequently asked questions, and so much more!
Download the RoundPoint Mortgage Servicing LLC mobile app and manage your loan on-the-go.
Our focus is always on finding better ways to build on our industry leading customer service—and that includes delivering the best mobile app experience for our users.
The RoundPoint Mortgage Servicing LLC mobile app merges power, flexibility, and ease-of-use into a convenient tool that lets you manage your mortgage on YOUR terms.
Get immediate answers to frequently asked questions with our handy FAQ section.
With our new app, you can update your account information at any time and from anywhere!
Reduce clutter and help save some trees by opting out of paper statements!
Schedule a one-time or recurring ACH payment.
Looking to take the next step in your homeownership journey? Research local trends and nearby home values with our handy app.*
Safely and securely access important documents and monthly statements from within the app.
* Property value research data not available in all areas.
If you already have a Servicing Digital account, simply sign in using your existing credentials, authenticate, and you'll be on your way!
New users, from the app login screen, follow the prompts to register your new account and then follow the in-app instructions to complete the registration process.
Deleting The RoundPoint Mortgage App from Your Device
When you delete the RoundPoint Mortgage App from your iPhone or Android device, you are removing the application itself, along with the option to remove any data stored locally on your device, such as settings, preferences, and cached files.
However, it's essential to note that deleting the App from your device alone does not remove any of your personal information from Servicing Digital. Your account information is still stored within your Servicing Digital account, allowing us to service your loan. As disclosed in our privacy policy, we do retain certain critical pieces of data for reasons such as security, fraud prevention and regulatory compliance.
Deleting Personal Information and Closing Your Servicing Digital Account
While deleting the app may remove locally stored data, it doesn't automatically erase your personal information from within Servicing Digital.
If RoundPoint is no longer your mortgage servicer, or you have completed your loan obligation, you may will access your online account to view historical documents. If you no longer need those documents, you may want to take the extra step of requesting to have your information deleted from within Servicing Digital and closing your account. Please note that even after account closure, as disclosed in our privacy policy, we do retain certain critical pieces of data for reasons such as security, fraud prevention and regulatory compliance.
To do so, you will need to contact our Customer Care Team at 877.426.8805. Our team is available Monday through Friday from 8:00 a.m. to 9:00 p.m. and Saturday from 10:00 a.m. to 3:00 p.m. Eastern Time.
Please note that even after account closure, as disclosed in our privacy policy, we do retain certain critical pieces of data for reasons such as security, fraud prevention and regulatory compliance.
