For Borrowers Impacted by a Natural Disaster

Here are some basic emergency preparedness tips:

• Listen to local officials for updates and instructions
• Create an emergency kit: flashlights, batteries, cash, first aid supplies, medications, copies of critical information, bottled water, and non-perishable foods for your family and pets
• Charge your cell phones. You may need to make important calls

 

CLICK HERE FOR MORE SAFETY TIPS

 

If your home sustains damage due to a natural disaster, please follow these steps:

• Call your insurance company: they will start your claim so you can begin the repair process
• Work with your insurance adjuster to document the damage
• Once your claim is approved, review and submit our “Insurance Claim Form”
  • Available on our Important Documents page
  • The insurance claim process is described therein

 

If your finances are impacted due to a natural disaster, please contact us right away at 877.426.8805 to learn about all your options.

If your area does become a FEMA declared disaster area, please know we will be in touch to assist you and your family in any way we can.

 

CLICK HERE FOR DISASTER ASSISTANCE INFORMATION