For New York Residents: please be advised that Roundpoint Mortgage Servicing Corporation is registered with the superintendent of financial services for the state of New York. Borrowers may file complaints about Roundpoint Mortgage Servicing Corporation with the New York state department of financial services. Borrowers may also obtain further information from the New York state department by calling the department’s consumer assistance unit at 800.342.3736 or by visiting the department’s website at www.dfs.ny.gov. A list of non-profit housing counselors can be found at http://www.dfs.ny.gov/consumer/mortg_nys_np_counseling_agencies.htm.

Lender License, License No. 6887

Lender License - Other Trade Name License No. 7341

Loan Servicer License, License No. 18188-1

Loan Servicer License - Other Trade Name, License No. 18188-2

Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 877.276.5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.