RoundPoint Mortgage Servicing LLC is excited to welcome our new customers to the Family!
Has your loan recently transferred from another servicer?
Welcome!
> Mr. Cooper transfers: Please click here
We are on a mission to serve our homeowners and all of their homeownership needs.
RoundPoint Mortgage Servicing LLC is a large, non-bank mortgage servicer and we are committed to delivering exceptional service. If you’d like to know more about us, click the link below.
We've included a lot of information below to explain how the transfer process works and what you can expect while you transition.
Note: If your loan is transferring FROM RoundPoint Mortgage Servicing LLC to a new servicer instead, get more info here.Within 15 days before your loan transfers to us: Your previous servicer will send you a goodbye letter. You'll receive a welcome email from us explaining the next steps. | |
The day your loan transfers to us: We begin the onboarding process. |
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Need your new RoundPoint Mortgage Servicing LLC loan number? Click here to get started. | |
7-8 days after your loan transfers to us: Your loan onboarding process will be complete. You will have access to your account information. To make your transfer as seamless as possible, complete the below 3 Essential Actions:
*If not already signed up |
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10–15 days after your loan transfers to us: You'll receive a welcome letter and an email from us providing you with relevant account information. We'll also mail your first RoundPoint Mortgage Servicing LLC billing statement to you. |
Get back some of your precious time by managing your online account though Servicing Digital.
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Online account management made simple! Custom built for efficient self-service.
Get insightful loan data, download mortgage documentation, make payments, and much more—all at the click of a button. Learn More
What do I need to do?
New or existing customer? Either way, we've got you covered.
Click below to log in or set up a new account today.
You can contact your Insurance carrier to ensure they have RoundPoint Mortgage Servicing LLC mortgagee clause listed below:
RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 2927
Phoenix, AZ 85062-2927