RoundPoint Mortgage Servicing LLC is excited to welcome our new customers to the Family!
We're RoundPoint Mortgage Servicing LLC and we're on a mission to serve our homeowners and all of their homeownership needs.
As a large, non-bank mortgage servicer, we are committed to delivering exceptional service for our customers.
Let's take a closer look at the loan transfer process:
Note: If your loan is transferring FROM RoundPoint Mortgage Servicing LLC to a new servicer instead, get more info here.
Your previous servicer sends you a goodbye letter informing you of the transfer. During this timeframe, you may also have received a welcome email from us explaining next steps.
We formally begin the onboarding process.
You may receive a welcome call from us. We use this as an opportunity to introduce ourselves and answer any questions you may have.
Please note: You will NOT be able to set up your online account until the last day of this period.
Keep your eye out for a welcome letter and an email from us providing you with your new account information. We'll also mail your first RoundPoint Mortgage Servicing LLC billing statement at this time.
Online account management made simple!
Servicing Digital is our custom-built online portal for efficient self-service.
Get insightful loan data, download mortgage documentation, make payments, and much more—all at the click of a button. Learn More
You can contact your Insurance carrier to ensure they have RoundPoint Mortgage Servicing LLC mortgagee clause listed below:
RoundPoint Mortgage Servicing LLC
Its Successors and/or Assign (ISAOA)
As their Interest May Appear (ATIMA)
P.O. Box 2927
Phoenix, AZ 85062-2927
Still have questions? Browse more FAQs here.