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Report a Claim

Is Our Name on
Your Insurance Claim Check?

It's normal for a mortgage company's name to be an insurance claim check. All it means is your mortgage lender has a financial interest in the property. Our shared goal is to have your property repaired as soon as possible.
Report a claim today to begin the process.

Report a Claim

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©2023 RoundPoint Mortgage Servicing LLC is a Washington Consumer Loan Company Licensee.

The Personal Household Economy® You understand and acknowledge that (a) the purchase of insurance or other similar products from a particular source is not a condition to the provision of, and will not affect the terms of any loan or extension of credit by RoundPoint Mortgage Servicing LLC or its affiliates, (b) insurance and other similar products are available through insurance agents not associated with RoundPoint Mortgage Servicing LLC or any of its affiliates, (c) the choice of another insurance provider will not affect a decision relating to, or the terms of, any loan or extension of credit by or its affiliates and (d) you accept and assume full responsibility for the evaluation, selection and suitability of insurance or other similar products. Insurance products are offered through RoundPoint Mortgage Solutions, LLC, an affiliate of RoundPoint Mortgage Servicing LLC (collectively, “we,” “us,” or “our”) (and powered by Matic Insurance Services, Covr Financial Technologies, and C&F Insurance Agency). Neither we nor any of our U.S. affiliates underwrite any policy of insurance. Insurance products may not be available in all states. We may be compensated in connection with these programs. By clicking the above links, you will leave RoundPoint Mortgage Servicing LLC’s website and go to a website operated by a third party. We do not provide, nor are we liable for, any of the products, services, or content on the third-party website. We encourage you to review the third party's privacy policy and security level, which may differ from ours. You understand and acknowledge that (a) the purchase of home services or other similar products from a particular source is not a condition to the provision of, and will not affect the terms of any loan or extension of credit by RoundPoint Mortgage Servicing LLC or its affiliates, (b) home services and other similar products are available through providers not associated with us or any of our affiliates, (c) the choice of another home service provider will not affect a decision relating to, or the terms of, any loan or extension of credit by us or our affiliates and (d) you accept and assume full responsibility for the evaluation, selection and suitability of home services or other similar products. Home service products are offered through RoundPoint Mortgage Solutions, LLC and powered by Bridgevine, lnc. d/b/a Updater Home Services and Assero Services. Neither we, nor any of our U.S. affiliates underwrite any home service product. Home service products may not be available in all states. We may be compensated in connection with these programs. By clicking the above links, you will leave RoundPoint Mortgage Servicing LLC’s website and go to a website operated by a third party. We do not provide, nor are we liable for, any of the products, services, or content on the third-party website. We encourage you to review the third party's privacy policy and security level, which may differ from ours.