FAQs
About the Merger

We know that change can be scary, especially if it involves your mortgage. We want to assure you that you can expect the same great service as RoundPoint joins the Freedom Mortgage Family.
  • Unless specifically told otherwise by RoundPoint or Freedom Mortgage, your loan will be staying with RoundPoint. You can continue to utilize your preferred payment method, though we do encourage you to sign up for our automated payments.
  • No, your payments will continue to follow the terms and conditions of your mortgage.
  • Freedom Mortgage has created a page to help the RoundPoint customers that are transferring. Please find more information here.
  • No. The transfer does not affect the options available to you after the completion of your forbearance plan.